Both the Helpdesk and the Sales department use the convenient Smartbox to solve problems. That means communication through direct chat. While on the phone with you, they can see just what you do on your computer. And take over control for a second if necessary.

Assistance Software users can, after making an appointment for an online session with our Helpdesk (e-mail support@assistancesoftware.com or call +31 35 750 3542), use this convenient service during office hours: 9 am – 5 pm CET.

Enter your company name and click the yellow button.

 

No special programs needed. Everything runs through your Internet browser.
Would you like some additional information about this tool? Please visit www.gotoassist.com