Get Certified for Assistance
The Assistance PSA Suite provides users with new functionalities and a brand new user interface. This means that there is a lot to learn and now is the time for you as a partner to get certified for Assistance PSA Suite!
*Please note that when you are a premium partner you need to have a minimum of 2 certified consultants within your organization.
This certification focuses on the core functionalities of the PSA Suite Basic, i.e. Assistance PSA. To help you get certified we provide you with three options: the step by step guides, the virtual class training or the bootcamp.
Get certified via the Assistance Software Academy
With the Assistance Software Academy you can get all the trainings you need. To get certified, you can choose to follow on onsite/online course, or get self-paced trained.
The Step by Step Guide series for Assistance PSA Suite Basic will help you get Assistance PSA Certified at your own pace. You can learn the Core functionalities of Assistance PSA Suite by studying each module and completing the corresponding exercises in the step by step guides.
To download the Step by Step Guide series simply click on the links below, note that these Step by Step Guides apply to the Business Performance Edition of the PSA Suite for Dynamics 365 & CRM 2013 / 2015 / 2016:
- Module 1 Concept and Navigation
- Module 2 Settings
- Module 3 Blueprint
- Module 4 Projects I
- Module 4 Projects II
- Module 4 Projects III
- Module 5 Timesheet
- Module 6 Hours and Expenses
- Module 7 Invoicing
If you prefer a paper version to reading from your screen, you can order the Step by Step Guide series in our webshop. For customers outside the Netherlands please note that it can take up to 7 business days for the Guide to be delivered.Visit the Webshop
2. PSA Suite The Fundamentals: Virtual Class Training (Online)
The Virtual Class Training of Assistance Software will provide you with in-depth knowledge of Assistance PSA Suite. We offer an Assistance PSA Suite Basic coursewhich is designed to help you and your company get the most out of our solution! This online training is live and will provide you with your own training environment where you will execute the exercises of the step by step guides.
Select a date and register now for our Virtual Class Training!
3. PSA Suite The Fundamentals: Boot Camp* (Onsite)
The Boot Camp is a PSA Suite training on location given by an Assistance PSA Certified Professional. When you sign up for our Boot Camp you will learn everything you want to know about the PSA Suite in just four days. The Boot Camp is not only for those who are completely new to the PSA Suite, but also very helpful for users who want get more out of the solutions.
After attending the Virtual Class Training, Bootcamp, or studying the Step by Step Guides you will be ready to take the Professional Certification Exam here.