Assistance PSO for Microsoft Dynamics®

Assistance PSO for Microsoft Dynamics® is the successor to our popular Assistance PSO package. This is not just a new version but a completely new product. It is based on our many years' experience in PSO market but has been re-built from the ground up. We have selected Microsoft .NET C#. as our new development environment and Microsoft SQL SERVER as our database platform.

Assistance PSO for Microsoft Dynamics® is a Microsoft Certified Product based fully upon Microsoft technology. If you haven’t been to our online introductory video sessions we’d like to highly recommend it to you. You’ll soon be up to speed with the basics of our exciting new product. Remember though, the development of a new software package based on ground-breaking new technology is only the very beginning of the evolution and metamorphosis of our company.

Assistance PSO for Microsoft Dynamics® targets the vertical axis of service provider organizations and allows those service providers to see that time and knowledge are their most important production factors. Put simply: the PSO market.

Assistance PSO for Microsoft Dynamics® integrates seamlessly with the Dynamics family of products to make use of Microsoft Dynamics® CRM for Customer Relationship Management and Microsoft Dynamics® AX financial packages. That doesn’t mean we don’t want to support CRM or financial functionality, we actually do - but at a more basic level. We offer a basic CRM package and a basic financial module, but Microsoft Dynamics® CRM and AX are specialized packages that offer hugely expanded functionality that integrates seamlessly with our own Assistance PSO for Microsoft Dynamics®.

Assistance PSO for Microsoft Dynamics® not only integrates smoothly with the Dynamics family of products, but other Microsoft technologies too.  Microsoft Sharepoint™ for collaboration, Microsoft Office™ and Microsoft Reporting Services are but a few examples. This then is how we achieve the collection, integration and inter-operability of structured and unstructured information streams.

The people-ready strategy puts you and your employees in an information-rich position. Information that may come from several systems is easily accessible through a single dashboard. This new method increases the productivity of your employees and gives them the information they need to make the right choices. The result is fast and efficient action. The user-friendly interface gives high employee acceptance, and through the use of the standard technologies of Microsoft the Dynamics family products merge seamlessly into your existing IT infrastructure. The upgrade to Assistance PSO for Microsoft Dynamics® is totally without cost to our current users. The application of all the new possibilities this upgrade brings is step two in the process.

Assistance Software: the Microsoft specialist for service companies

Assistance Software are fully equipped with many Microsoft specialists who’s skills cover many areas meaning we can support your migrations to Office 2007 and Windows Vista. You’ve also come to the right address for the installation of  Microsoft Sharepoint™ or the implementation of Microsoft Dynamics® CRM and AX.

Thanks to the integration with Microsoft’s Dynamics product family, Assistance PSO for Microsoft  Dynamics™ can be rolled-out internationally. We are constantly building and shaping our worldwide partner network – a partner network to which only Microsoft Certified partners are invited.

As you will have seen from all the developments above, Assistance Software has changed course. This change in strategy offers huge opportunities and possibilities to you and to us. We’ve chosen to specialize - to do what we’re good at: develop a package for one target area – the project-led organisation. Your organization.

The partnership between Assistance Software and Microsoft means the best of both worlds: a partner that understands your business combined with the power of Microsoft. A partnership that allows us to deliver the best possible products and services to meet your needs and functional demands. The 1,200 companies that already use our software packages are a solid foundation for further development and growth.

To get you more aquainted with all the new opportunities and challenges arising from this change of strategy, we will be holding various seminars and workshop in the near future.

Hope to see you at one of our many activities!