• Choose how you would like to make use of our Services and Support

service and supportService and Support

Assistance Software offers several Online Services related to Support and Maintenance. We have several support plans to give you the best Service and support. For extra consultancy you can decide to buy Hour Packs.

Hour Packs

If you are looking for a more customizable way of getting the consultancy you need, look no further than our Hour Packs. Assistance Software offers Hour Packs containing 3, 6,or 9 hours of consultancy time. It is up to you how you want to spend these hours. From extra implementation consultancy to fine tuning your environment; the possibilities are endless!

service and supportFor example, after the implementation of the Assistance PSA Suite, you have a question about a certain functionality or your personal settings within the solution. With a 3 hour package, you can contact one of our certified specialists for three hours to answer all your questions, live and in your own environment. If you need more time, because you want to customize your company’s Invoice Layouts for example, consider a 6 or 9 Hour Pack.

Of course, the Hour Packs can be spent in one or in multiple support sessions, according to your specific needs.

Support Plans

Do you want to be assured of direct live support whenever you need it, even long after the implementation of our solution? With our differen support plans you will recieve the support of your needs and maintenance on our online hosted solutions. No more waiting to get connected or put through; be able to contact our certified help desk professionals directly whenever the need arises!

Discover the Support plans here

service and supportGet started!

Visit our webshop to get the customizable live support you and your company need today!

Visit the Webshop

Licenses & Pricing

The Assistance PSA Suite is designed for all sizes of businesses; Small, Medium and Enterprise. A License starts at 15 euro/dollar per user per month. Find the optimal mix of Licenses that best suits your business needs.

Click here to view our License Matrix

Watch the Videos

Assistance Software has created a series of videos to help you discover and understand what our software solutions can do for you and your company They give a clear picture of the capabilities and user-friendliness of our solutions.

Click here to watch the videos

Certified Partners

Select your certified local partner from our worldwide partner network.

Find a Certified Partner