Our software is being used by over 20.000 users worldwide. During our short Skype Talks we explore how different companies in different countries came by Assistance PSA and how they use the solution, so you get an idea of what PSA can do for you. Take a look at how company’s from all around the world are using Assistance PSA and what the benefits are for them.
Jeff Nichols, General Manager at Fine Solutions
Fine Solutions is different because they combine outstanding technical prowess, teamwork and experience, with diverse methods of ground-breaking implementation — RapidStart and FineStep. At Fine Solutions they use almost every aspect of the PSA Suite; from booking hours, managing projects to financial integration and in the near future the HRM module.
“If you look at professional services firms, one of the things they struggle with the most is how to capture the time being spent in a very efficient manner. The Assistance PSA Suite saves us a tremendous amount of time and I firmly believe it has been critical to our success.”
Marcus Simkin, Chief Executive Officer at Myriad IT
Myriad IT provides intelligent, reliable business and technology solutions to clients in Australia, Asia, Europe and North America. They have been using Assistance PSA for about 2 years and mainly use the solution for Time registration, Billing, Resource management & Project management.
“Assistance PSA has made our journey trough managing our staff, resources and billing much more easy and seamless.”
Mike Pfisterer, Chief Architect at Santiago Calatrava
Santiago Calatrava is a world-renowned Architecture & Engineering firm. Their structures are famous for bridging the division between structural engineering & architecture and are often inspired by the human body and the natural world.
“What made us go for Assistance Software was that their solution already has a lot pre-configured but it leaves room for a lot lot of flexibility to be tailored to our needs.”
David Huang, Program Manager at Parature by Microsoft
Parature, from Microsoft, enables amazing, personalized customer care experiences. By integrating with your Microsoft Dynamics 365 system, Parature’s knowledge management system, self-service portals and multi-channel engagements allow agents to deliver more efficient and effective service.
“We decided to go for Assistance PSA Suite because we wanted to better track our projects and we also wanted to track time. We needed this information to help make resourcing and staffing decisions. The Assistance PSA Suite provides us with all the information we need and more!”
Amy Stokes-Waters, Project Office Manager at The CRM Bussines
The CRM Business is the UK Microsoft Dynamics C365 partner, providing CRM consultancy, implementation, training and support services from offices in Alderley Edge and Sheffield
“Assistance PSA provides al the capabilities we need and is very easy to use, it has made my job so much easier and saves me so much time!”
Share your experience and join Skype Talks!
If you would like to participate in a Skype Talk interview, please contact email@example.com and we will contact you within one business day to schedule an appointment. A Skype Talk interview will take about half an hour and besides Skype you won’t have to install anything.