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step by stepDownload the Step by Step Guide

The Step by Step Guide series for Assistance PSA Suite will help you get Assistance PSA Certified at your own pace. You can learn the Core functionalities of Assistance PSA Suite by studying each module and completing the corresponding exercises in the guide. If you have any questions please contact sales@assistancesoftware.com

Step by Step Guides PSA Suite 2017

The Guides below apply to the Business Performance Edition of the PSA Suite for Dynamics 365 & CRM 2013 / 2015 / 2016:


Take the Exam and get PSA Suite 2016 certified

Once you have completed the Step by Step Guides PSA 2016, you will be ready to do the
Fundamentals Certification Exam. Click here and get certified!

*The exam for Assistance PSA for Microsoft Dynamics CRM 2011 is no longer available.

Licenses & Pricing

The Assistance PSA Suite is designed for all sizes of businesses; Small, Medium and Enterprise. A License starts at 15 euro/dollar per user per month. Find the optimal mix of Licenses that best suits your business needs.

Click here to view our License Matrix

Watch the Videos

Assistance Software has created a series of videos to help you discover and understand what our software solutions can do for you and your company They give a clear picture of the capabilities and user-friendliness of our solutions.

Click here to watch the videos

Certified Partners

Select your certified local partner from our worldwide partner network.

Find a Certified Partner